Gaming on dd44 is meant to be fun — a way to relax, enjoy live casino tables, fish shooting games, and bingo from your phone. But we know that for some people, gaming can stop being fun and start causing problems. That is why dd44 has built a full set of responsible gaming tools directly into the platform, so you can always stay in control of how you play and how much you spend.
These six principles guide everything dd44 does to promote safe, responsible gaming for players across Bangladesh.
dd44 verifies the age of every player before they can deposit or play. No one under 18 is permitted to hold an account. Age checks are carried out at registration and again when withdrawals are requested.
You decide how much you deposit. dd44 lets you set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours.
It is easy to lose track of time when you are playing. dd44 lets you set session reminders that alert you after a period of play you choose — 30 minutes, one hour, or longer. A simple notification reminds you to take a break.
If you feel you need a short break from gaming, dd44 offers cooling-off periods of 24 hours, 48 hours, one week, or one month. During a cooling-off period your account is temporarily restricted and you cannot deposit or play.
If gaming has become a serious problem, dd44 offers self-exclusion for a minimum of six months. Once activated, your account is fully restricted and cannot be reopened for the duration of the exclusion period.
The dd44 support team is available around the clock. If you are worried about your gaming habits — or about someone else's — you can contact us at any time via live chat or email and we will help you access the right tools.
All of these tools are built into your dd44 account. You do not need to contact support to use them — just log in and go to your account settings.
Set a maximum amount you can deposit per day, week, or month. Limits apply instantly. Increases take 24 hours to activate — decreases are immediate.
Cap the total amount you can lose in a set period. Once your loss limit is reached, your account is automatically restricted from further play until the period resets.
Decide in advance how long each gaming session should last. When your time is up, dd44 will notify you and give you the option to stop or extend with a conscious choice.
Receive regular on-screen reminders showing how long you have been playing and how much you have spent during the current session, keeping you fully aware at all times.
Take a short break of 24 hours up to one month. Your account is paused — no deposits, no play. Existing withdrawal requests are still processed during this time.
Exclude yourself for six months, one year, or permanently. During exclusion, your account is fully locked and marketing communications are stopped immediately.
Review your full transaction and gaming history at any time from your account dashboard. Transparency about your activity is one of the most effective responsible gaming tools.
If you want to permanently close your dd44 account, contact support at any time. Closure requests are processed within 24 hours and any remaining balance is returned to you.
Responsible gaming starts with honest self-reflection. This short checklist is not a clinical diagnosis — it is a simple way to check in with yourself. If you tick several of these boxes, it may be time to use one of the dd44 responsible gaming tools or speak to someone you trust.
Gaming should always feel like a choice, not a compulsion. If it has started to feel like something you cannot stop, that is a sign worth taking seriously.
Tick the statements that apply to you, then click Check My Score to see a personalised message.
I have spent more money on gaming than I originally planned to.
I have tried to win back money I lost by playing more.
Gaming has caused arguments or tension with family or friends.
I have borrowed money or sold something to fund my gaming.
I feel restless or irritable when I try to cut down or stop playing.
Gaming has affected my sleep, work, or daily responsibilities.
I have hidden my gaming activity from people close to me.
dd44 is built for entertainment. Whether you are playing a round of live casino, trying your luck at Jackpot Fishing, or joining a Pearls of Bingo session, the experience is designed to be enjoyable and fair. But dd44 also recognises that gambling carries real risks, and that responsible gaming is not just a legal checkbox — it is a genuine obligation to the people who use this platform.
Our responsible gaming policy applies to every player on dd44, regardless of how long they have been a member or how much they play. We monitor gaming patterns across the platform and may proactively reach out to players whose activity suggests they could benefit from support. This is not about restricting your freedom — it is about making sure gaming stays a positive part of your life.
dd44 is committed to operating a platform where responsible gaming tools are easy to find, easy to use, and genuinely effective. We review our responsible gaming practices regularly and update them when better approaches become available.
All responsible gaming tools on dd44 are free to use and available 24 hours a day. You do not need to explain yourself or justify your decision to use them. Just log in and go to your account settings.
dd44 is strictly for adults. You must be 18 years of age or older to register an account, make a deposit, or play any game on the platform. This rule is non-negotiable and is enforced through identity verification at registration and at the point of withdrawal.
When you register on dd44, you confirm that you are 18 or older and that the information you provide is accurate. If dd44 has reason to believe that an account holder may be under 18, the account will be suspended immediately pending age verification. If the player cannot confirm their age, the account will be permanently closed.
Under 18? Do not register. If you are under 18, you are not permitted to use dd44 under any circumstances. If you know someone under 18 who is using the platform, please report it to [email protected] immediately.
dd44 also reserves the right to refuse service to anyone who appears to be in a vulnerable situation, including individuals who show signs of problem gambling or who are under the influence of substances that impair judgement.
Problem gambling does not always look dramatic. It often starts gradually — spending a little more than planned, playing a little longer than intended. Knowing the warning signs early gives you the best chance of addressing the issue before it becomes serious.
Watch out for these signs in yourself or someone you know:
If any of these sound familiar, please use the responsible gaming tools available in your dd44 account or contact our support team. Recognising the problem is the first and most important step.
Setting limits on dd44 takes less than two minutes. Here is how to do it:
Go to dd44.pro and log in using your registered mobile number and password.
Tap or click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. All available tools are listed here.
Select deposit limit, loss limit, or session time limit. Enter the amount or duration you want to set and confirm.
Your limit takes effect immediately. You will receive a confirmation message to your registered mobile number.
Decreasing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions during a gaming session.
Sometimes you just need a short break. A cooling-off period on dd44 temporarily restricts your account so you cannot deposit or play. It is not a permanent measure — it is a breathing space that gives you time to step back and reassess.
Cooling-off periods available on dd44:
During a cooling-off period, any pending withdrawal requests will still be processed. You will not receive promotional communications from dd44 during this time. When the cooling-off period ends, your account is automatically reactivated — you do not need to contact support.
If gaming has become a serious problem and you need more than a short break, self-exclusion is the right tool. Self-exclusion on dd44 locks your account for a minimum of six months. During this period, you cannot log in, deposit, or play under any circumstances.
To activate self-exclusion on dd44:
Once self-exclusion is active, it cannot be reversed before the chosen period ends. This is by design — it protects you from making an impulsive decision to return during a vulnerable moment. After the exclusion period ends, you must contact support to reactivate your account, and a 24-hour cooling-off period applies before you can deposit again.
If you choose permanent self-exclusion, your account will be closed and cannot be reopened. Any remaining balance will be returned to your registered payment method.
Responsible gaming is not just about protecting yourself. If you are concerned that someone in your household — a family member or a friend — may be gambling problematically using dd44, there are steps you can take.
The most effective way to protect others is to ensure that your dd44 account is secured with a strong, unique password that others cannot access. Never share your login credentials with anyone, and never allow someone else to use your account on your behalf.
If you believe a minor has access to a device where dd44 is installed, use your device's parental control settings to restrict access. Most Android and iOS devices allow you to set app-level restrictions using a PIN or biometric lock.
If you are worried about someone else's gambling behaviour, encourage them to speak to the dd44 support team or to seek help from a professional support service. You can also contact dd44 support on their behalf to discuss what options are available.
dd44 support is available 24 hours a day, seven days a week. If you are struggling with your gaming habits, please reach out — our team is trained to handle these conversations with care and without judgement.
If you feel you need professional support beyond what dd44 can provide, we strongly encourage you to speak to a trusted person in your life — a family member, a friend, or a community leader. Talking about a gambling problem is difficult, but it is the most important step toward resolving it.
There is no shame in asking for help. dd44 is on your side. Our responsible gaming tools exist because we want you to enjoy the platform for years to come — safely, sustainably, and on your own terms.
dd44 gives you full control over how you play. Set your limits, take breaks when you need them, and enjoy live casino, fishing games, bingo, and more — knowing that responsible gaming tools are always just one tap away.