At dd44, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect when you use the dd44 platform, why we collect it, how we use it, who we share it with, and what rights you have over it. We keep things plain and straightforward — no legal jargon designed to confuse.
These six commitments summarise how dd44 approaches data privacy. The full details are in the policy sections below.
All personal data collected by dd44 is stored on encrypted servers. We use industry-standard TLS encryption for all data in transit and AES-256 encryption for data at rest. Your information is never stored in plain text.
dd44 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used only to operate the platform, process payments, and comply with legal obligations.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request to the dd44 support team and we will respond within 30 days. Account closure requests are processed within 24 hours.
dd44 only collects the data that is genuinely necessary to operate the platform and comply with legal requirements. We do not collect data speculatively or build profiles beyond what is needed to provide you with a safe, functional gaming experience.
dd44 retains your personal data only for as long as necessary. Account data is retained for up to five years after account closure to meet regulatory requirements. After that period, your data is securely deleted or anonymised.
In the unlikely event of a data breach that affects your personal information, dd44 will notify you within 72 hours of becoming aware of the incident. We will explain what happened, what data was affected, and what steps we are taking to address it.
This Privacy Policy applies to the dd44 online gaming platform, accessible at dd44.pro. When this policy refers to "dd44", "we", "us", or "our", it means the operator of the dd44 platform and all services provided through it.
dd44 is the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about this Privacy Policy or how your data is handled, you can contact us at [email protected].
This Privacy Policy should be read alongside the dd44 Terms and Conditions and Responsible Gaming policy. Together, these documents form the complete agreement between you and dd44.
dd44 collects personal data in three ways: data you provide directly, data collected automatically when you use the platform, and data received from third-party service providers such as payment processors.
Data you provide directly:
Data collected automatically:
Data received from third parties:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, national ID | You / KYC provider |
| Contact Data | Mobile number | You |
| Financial Data | bKash / Nagad / Rocket number, transaction history | You / Payment provider |
| Technical Data | IP address, device type, browser | Automatic collection |
| Usage Data | Pages visited, games played, session duration | Automatic collection |
| Communications Data | Support chat transcripts, emails | You |
dd44 uses your personal data only for the purposes described in this Privacy Policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
dd44 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how a decision affecting your account was made, contact support.
dd44 processes your personal data on one or more of the following legal bases, depending on the specific purpose:
dd44 shares your personal data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose. We do not sell your data to anyone.
All third parties who process data on behalf of dd44 are bound by data processing agreements that require them to handle your data securely and only for the purposes specified by dd44.
dd44 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit dd44.pro.
The types of cookies used on dd44 include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in or using core platform features. Disabling functional or analytics cookies will not affect your ability to play games or make transactions.
dd44 retains your personal data for as long as your account is active and for a period after account closure as required by law and our operational needs. The specific retention periods are:
After the applicable retention period, your personal data is securely deleted or irreversibly anonymised. You may request early deletion of your data by contacting support, subject to any legal obligations that require us to retain it.
You have the following rights in relation to the personal data dd44 holds about you. To exercise any of these rights, contact the dd44 support team at [email protected]. We will respond within 30 days.
Request a copy of all personal data dd44 holds about you, along with information about how it is used.
Request correction of any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where there is no longer a legal basis for us to retain it.
Request that we restrict processing of your data while a dispute about its accuracy or use is resolved.
Request a copy of your data in a structured, machine-readable format that you can transfer to another service.
Object to processing of your data based on legitimate interests, including profiling for responsible gaming purposes.
The dd44 platform is strictly for adults aged 18 and over. dd44 does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account on dd44, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Where dd44 has reason to believe that an account holder may be under 18, we will suspend the account and request age verification documents before allowing any further activity. If the account holder cannot confirm they are 18 or older, the account will be permanently closed and any deposits returned.
dd44 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
While dd44 takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
dd44 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, dd44 will notify registered players via the mobile number associated with their account before the changes take effect. Your continued use of the dd44 platform after any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have questions about any changes, contact us at [email protected].
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the dd44 team. We are available 24 hours a day, 7 days a week.
Data subject requests are handled within 30 days. For urgent privacy concerns such as suspected unauthorised access to your account, contact live chat immediately for the fastest response.
dd44 protects your personal data with industry-standard encryption and a strict no-sell policy. Create your free account today and enjoy Live Casino, fish shooting games, bingo, and more — with complete peace of mind.